Welcome to our Loyalty Programme !!

The VEGAS COUNTRY CASINO's Loyalty Programme is for all our players and is designed to reward your play.
The Casino introduced the Loyalty Programme to reward our players for their Loyal Presence at our Casino and will benefit all of our players, according to their play.
Our Loyalty Programme's philosophy is "The more you play the more you gain!"

RULES:

• For each $10 you play, you obtain 1 Point.
• Our Casino's Loyalty Programme has four Tiers: each Tier apart from the Blue has Entry Points, Maintenance Points and different Bonus percentages
• As soon as you start playing, you will automatically enter our Blue Tier
• You have 3 months to build your Maintenance points and earn the chance to stay in your Tier.
• Your Points will expire after 180 days since you last played at our Casino, you will receive Notification 15 days prior to this occurrence
• Depending on the Tier you are in, you will be able to redeem Cash Credits with various extra treats, refer to the grid below.
• The more you convert, the more credits you receive, refer to our 'Loyalty Cash Redemption' section.

Tier Benefits:

Benefits	Blue Tier	Silver Tier	Gold Tier	Platinum Tier
Accessible Loyalty statements
Weekend Promotions
Weekly Newsletters with contests and offers
Weekly House Bonuses
24/7 International Customer Support
Convert points to Cash money with % benefits
Tier Bonus		5%	10%	15%
Vip CustomerSupport
Birthday Offer
Welcome Tier Bonus		100	300	1000
Casino Account Anniversary Bonus
Personalised Gifts
Personal Vip Account Manager
Personal contact with Vip Department Manager

The VEGAS COUNTRY CASINO's Loyalty Programme Tiers :

The "Blue Tier"

Our basic level Tier, requires no Entry Points, no Maintenance Points, however does not entitle our players to any Percentage Tier Bonus. You can redeem your points as Cash Credits. These may be cashed out when you have wagered them at least once.

The "Silver Tier"

To enter the Silver Tier you need to accumulate 20,000 and requires a 10,000 Maintenance Points. It entitles our players to a 5 % Tier Bonus and you can redeem your points as Cash Credits. These may be cashed out when you have wagered them at least once.

The "Gold Tier"

To enter our exclusive Gold Tier you need 70,000 points, and you'll want to keep this very beneficial status with 30,000 Maintenance Points, plus a whopping 10 % Tier Bonus and your conversion in Cash Credits that maybe cashed out when you have wagered them at least once,without forgetting all the Benefits visible in the Tier Guide.

The "Platinum Tier"

Our highest accolade, this Tier is the lap of Luxury. With a minimum of 200,000 + points you will have exclusive access to a Platinum treatment. Inviting Welcome Tier Bonus, Tier Bonus percentage of 15%, your conversion in Cash Credits that maybe cashed out when you have wagered them at least once,plus check out the Tier Guide for all the other extra highly exclusive Vip Platinum Benefits. With 100,000 in Maintenance Points, you won't want to drop a Tier every again.

Please note that games have different Wagering Contribution Percentages to which they are calculated towards your loyalty points. Please refer to the table below.

Slots, American Roulette , Parlour	100%
Table Poker , Other Roulette , Casino War , Sic Bo , Red Dog	50%
Video Poker , Craps , Other Blackjack , Baccarat	10%
Classic Blackjack , All Aces	2%

Loyalty Cash redemption:

Keeping your points will benefit you more and more! The more you convert, the more credits you'll get when you do. So hanging on to those points will make worth your while, this is exactly how much you can earn from your conversion:

No. of Loyalty Points	No. of Cash Credits
1000	10
10,000	110
100,000	1150
500,000	6000

Redeeming your loyalty points and Tier Percentage Bonuses

At any stage, when you wish to either check the status of your loyalty standing or redeem your points, you will be able to access your personalized Loyalty page.( see screenshot below )
The minimum amount you can redeem is 1.000 Points.

Tier Status

The Tier Status will be automatically updated and you may be upgraded or downgraded (max by one Tier) every first of the month depending on your wagered amount and maintenance points.

Terms and Conditions:

The VEGAS COUNTRY CASINO reserves the right to change, amend, suspend or cancel the Loyalty Programme at any time and circumstance without prior notice.
The VEGAS COUNTRY CASINO has the right to amend, change or void the terms and conditions without notice. Only registered members are entitled to the benefits of our Loyalty Programme.

General information:

For any additional information you might require regarding our Loyalty Programme, please consult our Frequently Asked Question section below, alternatively contact our friendly Support Team.

• Where can I see my Loyalty Points?
  When you log in to the Casino we will send you a message with your current Loyalty Points balance. To check your loyalty details, click the Enter Loyalty program icon in the top right corner of the Casino lobby.
  
• What is the difference between Tier Loyalty Points and Bonus Loyalty Points?
  Your Loyalty Points balance is made up of tier and bonus Loyalty Points. When you play at the Casino you earn tier Loyalty Points. Extra Loyalty Points earned from Specials and Tier Bonuses are bonus Loyalty Points. Only Tier Loyalty Points contribute to moving you up to the next Loyalty tier. Tier and Bonus Loyalty Points have the same value for redemption purposes.
  
• What can I do with my Loyalty Points?
  You can exchange them for Casino credits.
  
• Why can I not always redeem all my Loyalty Points?
  There is a minimum redeem amount of 1,000 Loyalty Points. Please make sure that you have accumulated at least 1,000 Loyalty Points before attempting to redeem them. You can only redeem in multiples of 1,000 Loyalty Points. For example, if you had 1,347 Loyalty Points you would only be able to redeem 1,000 Loyalty Points. The remaining 347 Loyalty Points remain in your Loyalty account.
  
• How do I know when my Loyalty Points will be expiring?
  If you have Loyalty Points that will expire within the next 30 days, a warning similar to the one shown here, is displayed just below your Loyalty Points Balance on the Redeem Points page. 1,000 points expiring soon.
  
• What is a Tier Upgrade Period?
  The Tier Upgrade Period is a defined period of time that you have, to earn enough tier Loyalty Points to reach higher Loyalty Tiers. At the end of the upgrade period the number of Tier Loyalty Points you have earned during that period will determine if you stay on your current tier or are moved to a lower tier. You will automatically move up a tier as soon as you earn enough Loyalty Points to qualify for an upgrade.
  
• When I redeem my points do my Tier Points earned this upgrade period decrease?
  Your tier Loyalty Points earned this period is a running total, as you earn tier Loyalty Points they get added to the running total. When you redeem your Loyalty Points your Loyalty Points balance is decreased, but the running total stays the same. The running total is reset at the start of the next Upgrade Period.